OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
92 ratings and 58 comments received in the last 90 days.
07 March 2025
The service we received was fabulous! Sarah was really passionate about Mini and what she could offer us. She went through every detail, she kept us informed after we'd placed our order, and was just as good on collection.
06 March 2025
Nice to buy locally makes services a lot easier
27 February 2025
Pleasant, efficient
24 February 2025
Louis and Tom at Lloyd's South Lakes we're very easy to deal with and very knowledgeable about the cars etc
21 February 2025
My appointment was running half an hour late due to the previous client not turning up on time. However after that Sarah Walsh was very patient in letting me have a thorough test drive of the car
17 February 2025
Excellent service
14 February 2025
Purchase ok but delivery was delayed by 2 months
06 February 2025
Ash ( salesperson ) was extremely helpful and attentive throughout. He understood our requirements and ensured the purchase went smoothly, right through to delivery of our new car. Thank you.
04 February 2025
It was an unforgettable and truly memorable experience
22 March 2025
From the start the service was fantastic Oliver looked after us so well, what a lovely young man a credit to your company
21 March 2025
Good facilities for waiting and service done quickly
20 March 2025
Great comms, friendly staff, good service.
15 March 2025
Great updates and advice
15 March 2025
As quoted above.
13 March 2025
as above
12 March 2025
Took the stress out of arranging things
11 March 2025
Polite, efficient, and the car was finished when they said it would be. Excellent service.
10 March 2025
Great service
10 March 2025
Friendly, helpful staff. The work was carried as in a timely fashion.
17 March 2025
A computer glitch caused some difficulties at first but eventually the team sorted everything perfectly - I deducted 1 star for the computer, not the team.